Apodo or nickname, is a user made up of at least 3 letters and one number, through which users are identified within the application.

Remember to recover your account, previously you have to fill out the recovery form, otherwise, you must create a new user.

Step 1: Select the recovery account option to proceed with the recovery options.

Step 2: Introduce the nickname which you have registered in the app. And click on recovery.

Step 3: Answer the security questions.

Step 4: Once the answer have been entered and validated, must enter a new pin to access.(pin should contain 4 numbers)

Recovery account option, help you to recover nickname, contacts and preferences. Remember, a difficult answer is the key for your privacy.

The entry time of the registration activation code is 24 hours, however, the code arrives by push notification, that means, if it is deleted , you must request a new code again.

There is a maximum of 3 attempts to enter the code, after these, you must wait 30 seconds to generate it again, if you do not enter the code correctly after 3 attempts, you have to wait 5 minutes again.

For adding your contacts, you can do it in two ways, in the upper right corner there is a icon “USER WITH A PLUS NEXT TO IT” or add a user from de contact list in the lower right corner.

User icon:

Step 1: Select the icon “user with a plus next to it”, in the upper right corner.

Step 2: Once there, in the search bar, type the nickname of the contact that you want to add.

Step 3: The possible options of you search will be listed ,once you find the user you are looking for, select add option and your request will be sent. To start a conversation you must wait until the user accept the request.

Step 1: Select contact agenda icon.

Step 2: Once there, write in the search bar the nickname of the contact to add.

Step 3: The possible options of you search will be listed, once you find the user you are looking for, select add option and your request will be sent. To start a conversation you must wait until de user accept the request.

Invite friends to use the app following the next steps:

Step 1: Main menu and select invite someone.

Step 2: Press the Share button and select one of the options to send a download link.

Step 3: After send download link, your friends and relatives can contact you through NapoleoN Chat.

Protect the privacy of your friends, invite them to use NapoleoN Chat.

To activate it, go to main menu and select subscription option, the following options will appear there:

Subscription: This field indicates the status of the subscription, which can be a trial period (free), or monthly, semi-annual or annual (paid).

Subscription expiration: Indicates the day your subscription expires, which you can renew again.

Subscription type: Once past the trial period, select the type of subscription you want to pay to continue using the application. It can be annual, semi-annual or monthly.

How to send photos to your contacts?

Send photos directly to your contacts pressing the camera icon in the down side.

Take pictures; and touch in the right down corner to send it.

How to send video to your contacts?

Send videos directly to your contacts, pressing the camera icon in the down side.

Unlike to take photos; you must keep press the camera button to record a video and touch in the down right corner to send it.

How to update the status?

To update the status, you must follow the steps:

Step 1: Go to main menu.

Step 2: Touch status option. You can choose one of the default messages or custom your status.

What is the default message self-destruct time?

The system's default self-destruction time is 12 hours, therefore the messages sent will be deleted after the receiver has seen and this time can be modified as many times as the user wishes, choosing any of these options: 5 seconds, 15 seconds, 30 seconds, 1 minute, 10 minutes, 30 minutes, 1 hour, 12 hours, 1 day, 7 days.

What is the self-destruct time for failed and unread messages?

Choose two options 24 hours or 7 days.

How to edit Access Pin?

To edit Access pin, you must follow the steps:

Step 1: Go to main menu.

Step 2: Select security settings.

Step 3: Select Pin Access option.

Step 4: Type the old Access Pin and then type the new pin; finally, you must confirm

the new Access Pin.

Step 5: Press edit button.

Then, you received an automatic message with the confirmation: "Access pin updated successfully".

Where is the information sent and received stored?

It is not stored on any server or database, however, it is hosted in encrypted form on the mobile device for the duration of the message, as each user has chosen the self-destruction time.

How to choose the username format?

Step 1: Go to main menu.

Step 2: Select Appearance settings.

Step 3: Select username format.

You can choose how you want the information for the contacts to appear: Name and nickname, Name only or Nickname only.

For choosing the language of your preference to use the application, you must follow these steps:

Step 1: Go to main menu.

Step 2: Select appearance settings.

Step 3: Press languages.

Step 4: Choose the language of your preference and that's it.

For modifying the time format, you must perform the following steps:

Step 1: Go to main menu

Step 2: Select appearance settings.

Step 3: Choose time format.

The application time format is for 24 and 12 hours, you can choose according to your preference.

If you want to customize the background of the conversations, you must perform the following steps:

Step 1: Go to main menu.

Step 2: Select appearance settings.

Step 3: Select conversation background.

You can choose an image by taking it directly with the camera or selecting it from the gallery.

Step 1: Go to main menu.

Step 2: Select help.

Step 3: You can send a comment, a suggestion or a bug report about the application. In the message space you will write your request and you will press the send button.